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Guest information from A to Z

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Guest information from A to Z

Arrival
Your room is available from 14.00 hrs

Air condition
All Superior and Business rooms are fully air-conditioned.
Operation only possible with room card in power box at the entrance and with the window closed
Default value 24°C - is reset daily

Bar
to the opening hours

Bathrobe
and towels for the sauna are available at reception.

Breakfast
is served from 06.30 to 10.00 am.
If you would like to start earlier, we will be happy to put together a packed lunch for you (please let reception know by 9.00 pm)

Beverages
In our lobby you will find a vending machine with a large selection of drinks and snacks

Cab
can be ordered at our reception

Cats
are not allowed

Dinner
Our reception will be happy to reserve a table for you.

Departure
Your room is available to you until 11:00 AM on the day of departure. Late check-out is possible upon availability and for an additional fee.

Doctors
In emergencies you will find the hospital opposite. You can find out which doctors are on duty at reception. Our staff are there for you!

Dogs
Dogs are allowed in our hotel - but NOT in the sauna area.
We charge € 19.00 per night (excluding food). There may be additional costs for final cleaning.

E-Charging Station
"Vlott" on the go!
From now on, you can conveniently charge your electric car in our parking lot.
2 "Vlott" electric charging stations are available for a fee!

Electricity / Electricity in the room
The voltage in the room is 220 volts. In the rooms, you must insert your room card into the slot provided next to the entrance door in order to have electricity in the room.
When you remove the card, the room is automatically de-energized.

Emergency exits
Our emergency exits are marked in green.

Fire alarm
There is a fire detector in every room which triggers an alarm if necessary. Never use the elevator in the event of an alarm - danger: ELECTRIC FAILURE

Festival shuttle bus
can be booked at reception until 16.30 hrs.

Fire department 
There is a direct connection to the fire department! The guest will be charged if the fire department is called out (due to smoking or dismantling the detectors).

Homepage
you will find under www.kronehotel.at

Laundry service
Please hand in the laundry bag provided at reception and allow 24 hours. Please refer to the price list for the charges.

Minibar
So that we can offer you a larger selection, you will find a drinks and snack vending machine in our lobby.

Newspapers
a small, free selection can be found in our lobby

Non-smokers
Our house is a completely non-smoking hotel. In case of violation, we will charge a cleaning fee of €500. 
If an alarm is triggered and a fire brigade operation is required, the responsible party will bear the associated costs (up to €1500).
Smoking is permitted on the balcony and in the outdoor area.

Parking spaces
There are approx. 100 free parking spaces available. There are also paid parking spaces opposite. We ask for your understanding that we cannot reserve parking spaces.

Sauna included
Our sauna is available daily from 17:00 to 22:00 on request.
Bathrobes and towels are available at reception.

Smokers
Our house is a completely non-smoking hotel.
In case of violation, we will charge a cleaning fee of €500.
If an alarm is triggered and a fire brigade operation is required, the responsible party will bear the associated costs (up to €1500).

Towel change
Towels on the floor means: Please replace. Towels on the holder/hook means: I will use them again.

Wake-up call
can be ordered at our reception.